What are the delivery charges?
Delivery charge varies with each Seller.
Sellers incur relatively higher shipping costs on low value items. In such cases,
charging a nominal delivery charge helps them offset logistics costs. The delivery
charge may be waived off by some Sellers, if you shop with them for a minimum predefined
value.
For example, seller Retail charges Rs 50 for delivery per item if the order value
is less than Rs 500. While, delivery charges depend on the products size and wait.
Please check with individual Sellers to understand their delivery charges.
Why does the delivery date not correspond to the delivery timeline of 7 to 20 business
days?
Deliver of products depend on the distance and place of the customer. it is possible
that the Seller or our courier partners have a holiday between the day your placed
your order and the date of delivery, which is based on the timelines shown on the
product page. In this case, we add a day to the estimated date. Some courier partners
and Sellers do not work on Sundays and this is factored in to the delivery date.
What is the estimated delivery time?
Sellers generally procure and ship the items within the time specified on the product
page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
The Seller offering the product
Product's availability with the Seller
The destination to which you want the order shipped to and location of the Seller.
Basically we are committee to the sellers minimum time of delivery 7 to 20 days
Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on mywaygrowth?
There are NO hidden charges when you make a purchase on mywaygrowth. List prices are
final and all-inclusive. The price you see on the product page is exactly what you
would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending
on the Seller's shipping policy.
Why does the estimated delivery time vary for each seller?
You have probably noticed varying estimated delivery times for sellers of the product
you are interested in. Delivery times are influenced by product availability, geographic
location of the Seller, your shipping destination and the courier partner's time-to-
deliver in your location.
Please enter your default pin code on the product page (you don't have to enter
it every single time) to know more accurate delivery times on the product page itself.
Seller does not/cannot ship to my area. Why?
Please enter your pin code on the product page (you don't have to enter it every
single time) to know whether the product can be delivered to your location.
If you haven't provided your pin code until the checkout stage, the pin code in
your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
- Whether the Seller ships to your location Legal restrictions, if any, in shipping
particular products to your location The availability of reliable courier partners
in your location
At times Sellers prefer not to ship to certain locations. This is entirely at their
discretion.
Why is the COD option not offered in my location?
Availability of COD depends on the ability of our courier partner servicing your
location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending
on the destination and your order value might have exceeded this limit. Please enter
your pin code on the product page to check if COD is available in your location.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining
the process, once you have initiated a return. Wherever possible Logistics will
facilitate the pick-up of the item. In case, the pick-up cannot be arranged through
logistic, you can return the item through a third-party courier service. Return
fees are borne by the Seller.